Privacy Policy — v7v7

Welcome to v7v7. We are committed to protecting your personal data and your right to privacy. This Privacy Policy describes how v7v7 ("we", "us", or "our") collects, uses, stores and discloses information about you when you access or use our website at https://v7v7.vin and any related services, games, or features offered on our platform (collectively, the "Service").

By continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue your use of the Service. This policy applies to all users of the Service, including registered members and visitors browsing the site without an account.

1. Information We Collect

To provide a secure, personalised and seamless experience on v7v7, we collect certain categories of information. We only collect information that is genuinely necessary to operate our Service and to comply with applicable obligations.

Personal Identification Data

• Full name, username and date of birth (required to verify the 21+ age restriction for all players)
• Email address and mobile phone number for account verification and communications
• Residential address and district (e.g. Dhaka, Chittagong, Rajshahi, Khulna, Sylhet, Barisal, Rangpur, Mymensingh) for KYC compliance
• Government-issued identification documents submitted during identity verification (NID, passport or similar)

Technical and Usage Data

• Device type, operating system, browser version, IP address and approximate geographic location derived from your network connection
• Pages visited, games played, session duration, betting history and transaction records on the v7v7 platform
• Cookies, local storage tokens and similar tracking technologies used to remember your preferences and maintain session integrity

2. How We Use Your Information

v7v7 uses the information we collect for the following specific, legitimate purposes. We do not use your data for any purpose beyond what is described here without first obtaining your express consent.

• Account creation, identity verification and age verification (21+ requirement strictly enforced for all Bangladesh players)
• Processing deposits and withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank and other supported payment methods
• Providing customer support and responding to account queries, disputes or technical issues raised by players
• Sending transactional notifications (deposit confirmations, withdrawal status updates, bonus activations) and, with your consent, promotional communications about new games or offers
• Detecting and preventing fraudulent activity, money laundering, underage gambling and any other prohibited conduct on the platform
• Analysing usage patterns to improve platform performance, fix technical bugs and personalise the gaming experience for registered users

3. Sharing of Your Information

v7v7 does not sell, rent or transfer your personal data to third parties for their independent marketing or advertising purposes. We may share limited information with trusted parties in the following circumstances only.

Service Providers and Technology Partners

We engage third-party companies that assist in operating our platform — including payment processors, game content providers (such as Pragmatic Play, Evolution Gaming, Spribe), cloud hosting services and fraud detection systems. These parties receive only the minimum data necessary to perform their specific function and are contractually bound to keep your information confidential.

Legal and Regulatory Obligations

We may disclose your personal data when we are legally required to do so, such as in response to a valid court order, government investigation or other enforceable legal process. In such cases we will disclose only the information specifically requested and will, where permitted by law, notify you of the disclosure.

Business Transfers

If v7v7 undergoes a merger, acquisition, asset sale or restructuring, your personal data may be transferred as part of that transaction. We will notify you via the email address on your account before your data becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

v7v7 uses cookies and similar technologies to enhance your experience, keep you logged in securely and gather aggregated analytics about how players use the platform. We use the following types of cookies:

• Essential cookies — required to operate core features such as login sessions, account security tokens and preferred language settings
• Analytics cookies — help us understand which games and features are most popular, how long players stay on the platform and where technical errors occur
• Preference cookies — remember your settings such as display language, notification preferences and last-played game category

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that disabling essential cookies may affect the functionality of your v7v7 account and some features of the platform may not work as intended.

5. Data Retention

We retain your personal data for as long as your account remains active or as needed to provide you with our Service. Once you close your account, we will delete or anonymise your personal information within a reasonable period, except where we are required by applicable law or legitimate business necessity to retain certain records for a longer duration.

Financial transaction records, including deposit and withdrawal histories processed through bKash, Nagad, Rocket and other payment channels, may be retained for extended periods to meet financial record-keeping obligations. Anonymised, aggregated statistical data that cannot be used to identify any individual may be retained indefinitely for platform analytics and improvement purposes.

6. Security of Your Data

v7v7 takes the protection of your personal data seriously and implements a range of technical and organisational measures to guard against unauthorised access, disclosure, alteration or destruction of your information. Our security framework includes SSL/TLS encryption for all data in transit, encrypted storage for sensitive account credentials, access controls limiting data visibility to authorised personnel only, regular security audits and vulnerability assessments, and real-time fraud monitoring systems.

7. Your Rights Over Your Personal Data

As a registered player on v7v7, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team using the email address listed in the Contact section below.

• Right of Access — you may request a copy of all personal data we hold about you at any time
• Right of Rectification — if any information we hold is inaccurate or incomplete, you may request that we correct or supplement it
• Right of Erasure — subject to legal retention obligations, you may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected
• Right to Withdraw Consent — where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing
• Right to Object — you may object to the processing of your data for direct marketing purposes or where processing is based on legitimate interests

We will respond to all valid data rights requests within a reasonable timeframe. There is no charge for making a request. We may ask you to verify your identity before processing your request to ensure the security of your account.

8. Third-Party Payment Processors

To facilitate deposits and withdrawals for our Bangladesh players, v7v7 integrates with trusted local and international payment processors including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Visa and Mastercard. When you initiate a financial transaction on our platform, your payment details are transmitted directly to the relevant payment processor using encrypted channels. v7v7 does not store your full card numbers, mobile banking PINs or net-banking credentials on our servers.

Each payment processor operates under its own privacy policy and terms of service. We encourage you to review the privacy documentation of any payment provider you use to understand how they handle your financial data. v7v7 is not responsible for the data practices of third-party payment processors once your data has been transmitted to them for the purpose of completing a transaction.

9. Children's Privacy

v7v7 is strictly an adults-only platform. Our Service is intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, store or process any personal data from persons under 21 years of age. Age verification is a mandatory step in the account registration process, and we reserve the right to suspend or permanently close any account where we discover or reasonably suspect that the account holder is under the minimum age requirement.

If you are a parent or guardian and believe that your child has registered on v7v7 or provided us with personal information without your consent, please contact us immediately at [email protected]. We will promptly investigate the matter and take appropriate action, including deletion of the account and any associated personal data.

10. Changes to This Privacy Policy

v7v7 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal requirements or platform features. When we make material changes to this policy, we will notify registered users via the email address associated with their account and update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of the v7v7 platform after any such updates constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should stop using our Service and may request deletion of your account by contacting [email protected].

11. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way v7v7 handles your personal data, our dedicated support team is available around the clock. We are committed to addressing all privacy-related enquiries promptly and transparently.

Email us at: [email protected]